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The Progress Principle – Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

What do you think motivates employees? When I ask this question to my clients, typical responses include incentives, bonuses, promotions or awards. In fact, there is an entire consulting category dedicated to helping companies maximize employee retention, engagement and productivity through compensation and rewards strategies. If you are interested in doing just one simple thing to motivate employees, read on…

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Give and Take – Why Helping Others Drives Our Success

by Adam Grant


Review by Doug Hensch

Stop for a moment and think about the typical person who rises to the position of CEO or any other C-suite position in the for-profit world. What are some of the common attributes of this person? How does he or she get this lofty position? Now, consider the axiom of “Nice guys finish last.” Do you think this is true?

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The Coaching Habit – Say Less, Ask More & Change the Way You Lead Forever

Imagine that a close friend, relative or colleague comes to you with an issue. She gives you some of the background. You listen quietly for several minutes. Then, you start seeing the solution materialize in your brain. She takes a short pause to catch her breath before her next sentence and you seize the opportunity to jump in because ‘helping others’ is a big part of who you are and how you conduct your life. Your sentence starts with, “You know, you should…” And, it’s all downhill from there…

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Connection Culture – The Competitive Advantage of Shared Identity, Empathy, and Understanding at Work

There is a saying in American business circles that “Culture trumps strategy.” The basic idea is that the best strategy in the world is doomed if the culture of your organization does not support your vision. Mike Stallard, author of Connection Culture, takes this one step further and uses science and his unrelenting curiosity to dig deeper into what it means to have an effective culture that leads to better business results and healthier, more engaged, happier employees.

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Turn the Ship Around! – A True Story of Turning Followers Into Leaders

by David Marquet


Review by Doug Hensch

Take a quick guess at how many management and leadership books are listed on Amazon.com. The answer: over 1.1 million. It’s a little overwhelming, to say the least. And, while there are many excellent books on these two subjects, David Marquet, (retired US Navy Captain) may have just cracked the code and could change the way that you think about leadership, management and maybe even parenting, forever.

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To Sell Is Human – The Surprising Truth About Moving Others

When I run workshops on the topic of building resilience, we first talk about the science and the benefits of being more resilient. I usually ask the group to identify the one benefit from a list on my PowerPoint slide that is most important to them. Typical answers include: Increased productivity, More meaningful interpersonal relationships, and Increased appreciation for life. Then, I ask, “How many of you are in sales?” Usually, no one raises their hand since my classes are mostly full of project managers, customer service agents, financial analysts, executive assistants and human resources professionals. “What if I told you that you were all in sales?” I say and the heads begin to nod. We sell ourselves every day – performance reviews, getting others to comply to our wishes, and so on. Because of this, To Sell Is Human by Daniel Pink is a must-read for everyone who gets this newsletter.

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