Connection Culture – The Competitive Advantage of Shared Identity, Empathy, and Understanding at Work
There is a saying in American business circles that “Culture trumps strategy.” The basic idea is that the best strategy in the world is doomed if the culture of your organization does not support your vision. Mike Stallard, author of Connection Culture, takes this one step further and uses science and his unrelenting curiosity to dig deeper into what it means to have an effective culture that leads to better business results and healthier, more engaged, happier employees.
Review by Doug Hensch
Take a quick guess at how many management and leadership books are listed on Amazon.com. The answer: over 1.1 million. It’s a little overwhelming, to say the least. And, while there are many excellent books on these two subjects, David Marquet, (retired US Navy Captain) may have just cracked the code and could change the way that you think about leadership, management and maybe even parenting, forever.
When I run workshops on the topic of building resilience, we first talk about the science and the benefits of being more resilient. I usually ask the group to identify the one benefit from a list on my PowerPoint slide that is most important to them. Typical answers include: Increased productivity, More meaningful interpersonal relationships, and Increased appreciation for life. Then, I ask, “How many of you are in sales?” Usually, no one raises their hand since my classes are mostly full of project managers, customer service agents, financial analysts, executive assistants and human resources professionals. “What if I told you that you were all in sales?” I say and the heads begin to nod. We sell ourselves every day – performance reviews, getting others to comply to our wishes, and so on. Because of this, To Sell Is Human by Daniel Pink is a must-read for everyone who gets this newsletter.
Review by Doug Hensch
If you’ve read this blog before, you know that it is usually focused on books that provide advice on your professional development. This month, however, the focus is on parenting and many of the recommendations also apply to managing adults. And, any new thought leader worth his or her salt is going to be a little controversial. Blogger Lenore Skenazy appeared on national television with the subtitle reading: “America’s Worst Mom?” So, she wrote a book (Free-Range Kids) about letting go to let your kid grow up.
According to some recent Pew Research, approximately two-thirds of all American adults own a smartphone. With those phones, they can access the internet, send text messages and check email, among other things. Another Pew study states that U.S. smartphone owners between the ages of 18 and 24 send and receive almost 4,000 texts per month. Sherry Turkle, author of Reclaiming Conversation – The Power of Talk in a Digital Age writes that smartphones are similar to a “benevolent genie” in that they attempt to grant us three wishes: 1) We will always be heard, 2) We will never be bored and 3) We’ll never be alone. Unfortunately, these promises have changed our behaviors and moved us away from something uniquely human: conversation.
If you are like most people, you have at least a couple of goals. Some of these goals may even be explicit, written down and follow the SMART model (Specific Measurable Achievable Relevant Time-bound). For instance, you may have written down that your goal is to lose five pounds by November 1 so that you can enjoy the holiday season. Bigger goals (eg; getting promoted, launching a successful company, curing cancer) may also follow the SMART model. Before you write down one specific goal, however, consider this – objectives just might make you less likely to achieve what you set out to do.
In Everything Bad is Good for You, author Steven Johnson offers some incredibly compelling arguments for why pop culture isn’t as bad for us as we may have thought. Johnson puts forward some interesting reasoning to consider when we talk about the negative effects of video games, movies and TV. In fact, he asks how we might think if TV were invented before books. Would we say that books were too linear and didn’t challenge us to interpret non-verbal communication and other subtleties of human interactions? In that spirit, I offer you several alternatives to reading books in the form of my top five favorite podcasts.