The Coaching Habit – Say Less, Ask More & Change the Way You Lead Forever

October 5, 2016 Leave a comment

Imagine that a close friend, relative or colleague comes to you with an issue. She gives you some of the background. You listen quietly for several minutes. Then, you start seeing the solution materialize in your brain. She takes a short pause to catch her breath before her next sentence and you seize the opportunity to jump in because ‘helping others’ is a big part of who you are and how you conduct your life. Your sentence starts with, “You know, you should…” And, it’s all downhill from there…

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Connection Culture – The Competitive Advantage of Shared Identity, Empathy, and Understanding at Work

August 9, 2016 Leave a comment

There is a saying in American business circles that “Culture trumps strategy.” The basic idea is that the best strategy in the world is doomed if the culture of your organization does not support your vision. Mike Stallard, author of Connection Culture, takes this one step further and uses science and his unrelenting curiosity to dig deeper into what it means to have an effective culture that leads to better business results and healthier, more engaged, happier employees.

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Turn the Ship Around! – A True Story of Turning Followers Into Leaders

by David Marquet

Review by Doug Hensch

Take a quick guess at how many management and leadership books are listed on The answer: over 1.1 million. It’s a little overwhelming, to say the least. And, while there are many excellent books on these two subjects, David Marquet, (retired US Navy Captain) may have just cracked the code and could change the way that you think about leadership, management and maybe even parenting, forever.

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To Sell Is Human – The Surprising Truth About Moving Others

April 22, 2016 Leave a comment

When I run workshops on the topic of building resilience, we first talk about the science and the benefits of being more resilient. I usually ask the group to identify the one benefit from a list on my PowerPoint slide that is most important to them. Typical answers include: Increased productivity, More meaningful interpersonal relationships, and Increased appreciation for life. Then, I ask, “How many of you are in sales?” Usually, no one raises their hand since my classes are mostly full of project managers, customer service agents, financial analysts, executive assistants and human resources professionals. “What if I told you that you were all in sales?” I say and the heads begin to nod. We sell ourselves every day – performance reviews, getting others to comply to our wishes, and so on. Because of this, To Sell Is Human by Daniel Pink is a must-read for everyone who gets this newsletter.

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Free-Range Kids – How to raise safe, self-reliant Children

February 14, 2016 2 comments

by Lenore Skenazy


Review by Doug Hensch

If you’ve read this blog before, you know that it is usually focused on books that provide advice on your professional development. This month, however, the focus is on parenting and many of the recommendations also apply to managing adults. And, any new thought leader worth his or her salt is going to be a little controversial. Blogger Lenore Skenazy appeared on national television with the subtitle reading: “America’s Worst Mom?” So, she wrote a book (Free-Range Kids) about letting go to let your kid grow up.

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Reclaiming Conversation – The Power of Talk in a Digital Age

November 12, 2015 Leave a comment

According to some recent Pew Research, approximately two-thirds of all American adults own a smartphone. With those phones, they can access the internet, send text messages and check email, among other things. Another Pew study states that U.S. smartphone owners between the ages of 18 and 24 send and receive almost 4,000 texts per month. Sherry Turkle, author of Reclaiming Conversation – The Power of Talk in a Digital Age writes that smartphones are similar to a “benevolent genie” in that they attempt to grant us three wishes: 1) We will always be heard, 2) We will never be bored and 3) We’ll never be alone. Unfortunately, these promises have changed our behaviors and moved us away from something uniquely human: conversation.

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Why Greatness Cannot Be Planned – The Myth of the Objective

October 15, 2015 Leave a comment

If you are like most people, you have at least a couple of goals. Some of these goals may even be explicit, written down and follow the SMART model (Specific Measurable Achievable Relevant Time-bound). For instance, you may have written down that your goal is to lose five pounds by November 1 so that you can enjoy the holiday season. Bigger goals (eg; getting promoted, launching a successful company, curing cancer) may also follow the SMART model. Before you write down one specific goal, however, consider this – objectives just might make you less likely to achieve what you set out to do.

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