Building Trust

Summary

This one-day seminar is focused on helping employees, managers, and leaders improve their ability to cope with adversity, uncertainty, and change. The content of the course is backed by over 30 years of research and delivered in an engaging, entertaining format that gives participants the tools they need to thrive in difficult times.

Objectives

  • Define trust
  • List the benefits of high trust and the risks of low trust
  • Examine the research on trust
  • Identify the major obstacles to trust
  • Discuss the role of vulnerability
  • Determine goals that increase trust
  • Examine our role in lowering trust

Agenda

  1. Discuss consequences of high and low trust
  2. Review the scientific background
  3. Identify the major obstacles to trust
  4. Discuss the role of vulnerability
    1. Effects on teams
    2. Effects on individuals
    3. The role of the apology
  5. Identify goals that increase trust
    1. How to identify cross purposes
    2. Developing mutually-beneficial objectives
  6. Examine our role in lowering trust
  7. Action planning

Who Should Attend

  • Supervisors looking to build and maintain trust in their organizations
  • Individuals attempting to build relationship skills

Want to learn more? Please contact us using the form below or call us at 703-687-1614.

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